Cancellation Of A Spa Shift

Soothe requests that any cancellations for a Soothe Partner appointment be communicated at least 24 hours before the appointment's start time.

For spa shifts, cancellations can be managed through the Soothe Provider App if you cancel more than 24 hours before the shift. Please follow these steps:

1. Select "Appointments" within the app.
2. Locate the upcoming appointment you wish to cancel.
3. Under the "Manage Appointment" option, select "Cancel Appointment."
4. If you have available in-app cancellations, you will be prompted to provide a reason for the cancellation and submit it. If you do not have any remaining in-app cancellations, you will need to contact Support for assistance.

To ensure your cancellation is processed in a timely manner, please reach out to our Soothe Staffing Support Team for further help.

• Text: (415) 326-1847
• Email