# Soothe > Knowledge base documentation for Soothe. ## Client - [What is Soothe?](https://help.soothe.com/docs/what-is-soothe.md) - [What types of services does Soothe offer?](https://help.soothe.com/docs/what-types-of-services-does-soothe-offer.md) - [How do I create a Soothe Account?](https://help.soothe.com/docs/how-do-i-create-a-soothe-account.md) - [Verifying Your Account](https://help.soothe.com/docs/verifying-your-account.md) - [Purchasing A Gift Card](https://help.soothe.com/docs/purchasing-a-gift-card.md) - [How do I schedule an appointment?](https://help.soothe.com/docs/how-do-i-schedule-an-appointment.md) - [Discount codes and promotional offers](https://help.soothe.com/docs/discount-codes-and-promotional-offers.md) - [Adding and updating your credit card](https://help.soothe.com/docs/adding-and-updating-your-credit-card.md) - [What to expect once my provider arrives](https://help.soothe.com/docs/what-to-expect-once-my-provider-arrives.md) - [Terms & Conditions](https://help.soothe.com/docs/terms-conditions.md) - [Using Insurance for your appointment](https://help.soothe.com/docs/using-insurance-for-your-appointment.md) - [Supplies needed for an appointment](https://help.soothe.com/docs/supplies-needed-for-an-appointment.md) - [Cancellation Policy](https://help.soothe.com/docs/cancellation-policy.md) - [Soothe Support Hours](https://help.soothe.com/docs/support-hours.md) - [Client referral program](https://help.soothe.com/docs/client-referral-program.md) - [Instant Book With A Provider](https://help.soothe.com/docs/instant-book-with-a-provider.md) - [Saving Your Booking Cart](https://help.soothe.com/docs/saving-your-cart.md) - [Services available](https://help.soothe.com/docs/services-available.md) - [Booking an appointment](https://help.soothe.com/docs/booking-an-appointment-1.md) - [Soothe Service Locations](https://help.soothe.com/docs/current-locations.md) - [Pricing](https://help.soothe.com/docs/pricing.md) - [Using a gift card](https://help.soothe.com/docs/using-a-gift-card.md) - [Preparing for your appointment](https://help.soothe.com/docs/preparing-for-your-appointment.md) - [Rebooking with a provider](https://help.soothe.com/docs/rebooking-with-a-provider.md) - [Booking A Group Event](https://help.soothe.com/docs/event-booking.md) - [Adding Enhancements](https://help.soothe.com/docs/adding-enhancements.md) - [Select Your Preferred Time Range](https://help.soothe.com/docs/select-your-preferred-time-range.md) - [Your Comfort is Our Priority](https://help.soothe.com/docs/blocking-a-provider.md) - [Updating Your Massage Modality](https://help.soothe.com/docs/updating-your-massage-modality.md) - [Updating Your Assigned Provider](https://help.soothe.com/docs/updating-your-assigned-provider.md) - [Checking your Provider's status](https://help.soothe.com/docs/checking-your-providers-status.md) - [Updating your address](https://help.soothe.com/docs/updating-your-address.md) - [How to tip your provider](https://help.soothe.com/docs/how-to-tip-your-provider.md) - [Cancel an appointment](https://help.soothe.com/docs/cancel-an-appointment.md) - [Requesting a refund](https://help.soothe.com/docs/requesting-a-refund.md) - [Requesting a receipt](https://help.soothe.com/docs/requesting-a-receipt.md) - [Rating your provider](https://help.soothe.com/docs/rating-your-provider.md) - [Rescheduling an appointment](https://help.soothe.com/docs/rescheduling-an-appointment.md) - [How to Book a Couple’s or Back-to-Back Massage Session](https://help.soothe.com/docs/booking-a-couples-or-back-to-back-massage.md) - [Extending my appointment](https://help.soothe.com/docs/extending-my-appointment.md) - [Contacting Your Provider Through Inbox](https://help.soothe.com/docs/contacting-your-provider-through-inbox.md) - [Checking the status of your appointment](https://help.soothe.com/docs/checking-the-status-of-your-appointment.md) - [Viewing the provider assigned to your appointment](https://help.soothe.com/docs/viewing-the-provider-assigned-to-your-appointment.md) - [Making payments safely](https://help.soothe.com/docs/making-payments-safely.md) - [Adjusting Your Service Preferences](https://help.soothe.com/docs/adjusting-your-service-preferences.md) - [Change or reset your password](https://help.soothe.com/docs/change-or-reset-your-password.md) - [Delete your account](https://help.soothe.com/docs/delete-your-account.md) - [Updating Your Contact Information](https://help.soothe.com/docs/updating-your-contact-information.md) - [Unsubscribing from marketing emails](https://help.soothe.com/docs/unsubscribing-from-marketing-emails.md) - [How to Apply Your Gift Card or Promo Code](https://help.soothe.com/docs/applying-a-gift-card.md) - [Adding or updating your profile picture](https://help.soothe.com/docs/adding-or-updating-your-profile-picture.md) - [Favoriting a provider](https://help.soothe.com/docs/favoriting-a-provider.md) - [Where is my Provider?](https://help.soothe.com/docs/where-is-my-provider.md) - [Vetted Professionals](https://help.soothe.com/docs/vetted-professionals.md) - [Communicating with your Provider](https://help.soothe.com/docs/communicating-with-your-provider.md) - [Session Best Practice](https://help.soothe.com/docs/session-best-practice.md) - [Zero Tolerance](https://help.soothe.com/docs/zero-tolerance.md) - [Reporting a safety concern](https://help.soothe.com/docs/reporting-a-safety-concern.md) - [Blocking a Provider](https://help.soothe.com/docs/blocking-a-provider-app.md) - [Benefits of SoothePass®](https://help.soothe.com/docs/benefits-of-soothepass.md) - [Sign up for SoothePass®](https://help.soothe.com/docs/sign-up-for-soothepass.md) - [Managing your subscription](https://help.soothe.com/docs/managing-your-subscription.md) - [Changing Your Subscription Tier](https://help.soothe.com/docs/changing-your-subscription-tier.md) - [Pausing your Subscription](https://help.soothe.com/docs/pausing-your-subscription.md) - [Do my points expire](https://help.soothe.com/docs/do-my-points-expire.md) - [Cancelling your subscription](https://help.soothe.com/docs/cancelling-your-subscription.md) - [SoothePass® FAQS](https://help.soothe.com/docs/soothepass-faqs.md) - [Error message received in app](https://help.soothe.com/docs/error-message-received-in-app.md) - [Turning on notifications](https://help.soothe.com/docs/turning-on-notifications.md) - [Unable to book an appointment](https://help.soothe.com/docs/unable-to-book-an-appointment.md) - [Unable to access my account](https://help.soothe.com/docs/unable-to-access-my-account.md) - [Checking your app version](https://help.soothe.com/docs/checking-your-app-version.md) - [Updating your app](https://help.soothe.com/docs/updating-your-app.md) - [Signing in with Apple](https://help.soothe.com/docs/signing-in-with-apple.md) - [Skincare & Beauty Service Locations](https://help.soothe.com/docs/skincare-beauty-services.md) - [Preparing for your Facial Appointment](https://help.soothe.com/docs/preparing-for-your-facial-appointment.md) - [Preparing for your Haircare Appointment](https://help.soothe.com/docs/preparing-for-your-haircare-appointment.md) - [Preparing for your Makeup Appointment](https://help.soothe.com/docs/preparing-for-your-makeup-appointment.md) - [Preparing for your Lash Appointment](https://help.soothe.com/docs/preparing-for-your-lash-appointment.md) - [Preparing for your Nail Appointment](https://help.soothe.com/docs/preparing-for-your-nail-appointment.md) - [What products will my provider use](https://help.soothe.com/docs/what-products-will-my-provider-use.md) ## Provider - [Joining the Soothe network](https://help.soothe.com/provider/docs/joining-the-soothe-network.md) - [Insurance coverage](https://help.soothe.com/provider/docs/insurance-coverage.md) - [Partner Opportunities](https://help.soothe.com/provider/docs/partner-opportunities-1.md) - [Current Bonus Offers](https://help.soothe.com/provider/docs/referral-bonus.md) - [Creating your Soothe Provider Account](https://help.soothe.com/provider/docs/account-creating-app-setup.md) - [Setting up Stripe Account for Payouts](https://help.soothe.com/provider/docs/setting-up-stripe-account-for-payouts.md) - [Setting up your app](https://help.soothe.com/provider/docs/setting-up-your-app.md) - [MeyerSPA® + Soothe](https://help.soothe.com/provider/docs/meyerspa.md) - [Dress Code & Tips to prepare for your appointment](https://help.soothe.com/provider/docs/supplies-and-dress-code.md) - [Supplies & apparel (In-home)](https://help.soothe.com/provider/docs/supplies-apparel-in-home-appointments.md) - [Optimize Your Schedule Using Demand Insights](https://help.soothe.com/provider/docs/demand-insights.md) - [Discover Your Milestones with Soothe's New Features](https://help.soothe.com/provider/docs/pro-app-your-key-achievements-milestones.md) - [Staying Informed with Notifications in Your Inbox](https://help.soothe.com/provider/docs/pro-app-priority-account-alerts.md) - [How to Sign Your Provider Agreement](https://help.soothe.com/provider/docs/how-to-sign-your-provider-agreement.md) - [Understanding Soothe Appointment Offers](https://help.soothe.com/provider/docs/soothe-appointment-offers.md) - [Using Instant Confirm](https://help.soothe.com/provider/docs/using-instant-confirm.md) - [Change or reset your password](https://help.soothe.com/provider/docs/change-or-reset-your-password.md) - [Reactivating your account](https://help.soothe.com/provider/docs/reactivating-your-account.md) - [Boosting Your Reliability Rate](https://help.soothe.com/provider/docs/reliability-rating.md) - [Account Verifications](https://help.soothe.com/provider/docs/updating-my-documents.md) - [Preparing for Tax Season](https://help.soothe.com/provider/docs/preparing-for-tax-season.md) - [1099 Tax Documents](https://help.soothe.com/provider/docs/1099-tax-documents.md) - [Creating your Location Bundles](https://help.soothe.com/provider/docs/setting-up-your-location.md) - [Provider Payouts](https://help.soothe.com/provider/docs/payouts.md) - [Setting up your General Availability](https://help.soothe.com/provider/docs/setting-up-your-general-availability.md) - [Updating Your Banking Information](https://help.soothe.com/provider/docs/banking-information.md) - [Updating Services](https://help.soothe.com/provider/docs/updating-services.md) - [Creating a Personalized Bio and Profile Picture](https://help.soothe.com/provider/docs/creating-your-bio-profile.md) - [Viewing & sharing your profile](https://help.soothe.com/provider/docs/sharing-your-profile.md) - [Viewing partner provider profiles](https://help.soothe.com/provider/docs/viewing-partner-provider-profiles.md) - [Viewing your clients](https://help.soothe.com/provider/docs/client-list.md) - [Rating your client](https://help.soothe.com/provider/docs/rating-your-client.md) - [Partner Opportunities](https://help.soothe.com/provider/docs/partner-opportunities.md) - [Changing your location/market](https://help.soothe.com/provider/docs/changing-your-locationmarket.md) - [Special Request Rate](https://help.soothe.com/provider/docs/special-request-rate.md) - [How to stay compliant](https://help.soothe.com/provider/docs/how-to-stay-compliant.md) - [Tips to Minimize Cancellations](https://help.soothe.com/provider/docs/minimize-cancellations.md) - [Blocking](https://help.soothe.com/provider/docs/blocking.md) - [How to Manage Couple's Appointments as a Provider](https://help.soothe.com/provider/docs/how-to-manage-couples-appointments-as-a-provider.md) - [Viewing Appointment Offers](https://help.soothe.com/provider/docs/viewing-appointment-offers.md) - [Special Request Offers](https://help.soothe.com/provider/docs/special-request-offers.md) - [Contacting my Client](https://help.soothe.com/provider/docs/contacting-my-client.md) - [Parking](https://help.soothe.com/provider/docs/parking.md) - [Lost or missing items](https://help.soothe.com/provider/docs/lost-or-missing-items.md) - [Adding Service Modalities](https://help.soothe.com/provider/docs/adding-enhancements.md) - [Appointment Extensions](https://help.soothe.com/provider/docs/appointment-extensions.md) - [Preparing for your massage appointment](https://help.soothe.com/provider/docs/preparing-for-your-massage-appointment.md) - [Getting to know your client](https://help.soothe.com/provider/docs/getting-to-know-your-client.md) - [Checking in and out from your appointment](https://help.soothe.com/provider/docs/checking-inout-from-your-appointment.md) - [Tipping (In-home services)](https://help.soothe.com/provider/docs/tips.md) - [Missing Payment](https://help.soothe.com/provider/docs/missing-payment.md) - [Managing your Stripe Account](https://help.soothe.com/provider/docs/managing-your-stripe-account.md) - [Receiving payments safely](https://help.soothe.com/provider/docs/receiving-payments-safely.md) - [How to Access Your Earnings in the Provider App](https://help.soothe.com/provider/docs/viewing-your-earnings.md) - [Exploring the Relationship Between Providers and Soothe: Independent Contractors](https://help.soothe.com/provider/docs/verification-requests.md) - [Provider Cancellations: Guidelines and Instructions](https://help.soothe.com/provider/docs/cancellations.md) - [In-Home & Hospitality Cancellation Payouts](https://help.soothe.com/provider/docs/in-home-hospitality-cancellation-payouts.md) - [Managing Appointment Cancellations and Payouts](https://help.soothe.com/provider/docs/cancellation-payouts.md) - [Events: Provider Cancellation Policy](https://help.soothe.com/provider/docs/events-provider-cancelation-policy.md) - [Spa Staffing: Provider Cancellation Policy](https://help.soothe.com/provider/docs/spa-staffing-provider-cancellation-policy.md) - [Employee Wellness: Provider Cancellation Policy](https://help.soothe.com/provider/docs/pro-cancellation-policy-employee-wellness.md) - [Cancellations: In-home Policy](https://help.soothe.com/provider/docs/early-cancellations-1.md) - [Employee Wellness Opportunities](https://help.soothe.com/provider/docs/employee-wellness-opportunities.md) - [Adding Service Modalities](https://help.soothe.com/provider/docs/adding-enhancements-1.md) - [Essential Equipment for Chair and Table Opportunities: A Checklist](https://help.soothe.com/provider/docs/supplies-apparel-corporate-wellness.md) - [Cancellation of an Employee Wellness Appointment](https://help.soothe.com/provider/docs/cancellation-of-an-employee-wellness-appointment.md) - [Break Durations for Partner Opportunities](https://help.soothe.com/provider/docs/break-durations-for-partner-opportunities.md) - [How to Communicate with Clients and Partners](https://help.soothe.com/provider/docs/how-do-i-contact-the-clientpartner.md) - [Checking in and out of an Employee Wellness Appointment](https://help.soothe.com/provider/docs/checking-in-and-out-from-your-employee-wellness-appointments.md) - [Ensuring Accurate Payouts: How to Notify Soothe Staffing Support for Appointment Adjustments](https://help.soothe.com/provider/docs/i-was-asked-to-depart-earlystay-late-for-my-employee-wellness-appointment.md) - [Appointment Details and Payment Concerns](https://help.soothe.com/provider/docs/appointment-details-and-payment-concerns.md) - [Digital Scheduling: Pairing With Appointments (Employee Wellness)](https://help.soothe.com/provider/docs/digital-scheduling-pairing-with-appointments-employee-wellness.md) - [Payouts: Employee Wellness](https://help.soothe.com/provider/docs/payouts-employee-wellness.md) - [Gratuity: Employee Wellness](https://help.soothe.com/provider/docs/gratuity-employee-wellness.md) - [Parking Reimbursements: Employee Wellness](https://help.soothe.com/provider/docs/parking-reimbursements-employee-wellness.md) - [Reporting a safety concern](https://help.soothe.com/provider/docs/reporting-a-safety-concern-1-1.md) - [Signing Up For Spa Opportunities](https://help.soothe.com/provider/docs/signing-up-for-spa-opportunities.md) - [Soothe Partner Offers (Spa Staffing)](https://help.soothe.com/provider/docs/soothe-partner-offers-spa-staffing.md) - [Adding Service Modalities](https://help.soothe.com/provider/docs/clone-adding-service-modalities.md) - [Supplies & apparel (Spa Staffing)](https://help.soothe.com/provider/docs/supplies-apparel-spa-staffing.md) - [Cancellation Of A Spa Shift](https://help.soothe.com/provider/docs/clone-cancellation-of-a-spa-shift.md) - [Break Durations for Spa Staffing](https://help.soothe.com/provider/docs/break-durations-for-spa-shift.md) - [How do I contact the Client/Partner?](https://help.soothe.com/provider/docs/how-do-i-contact-the-client-spa-staffing.md) - [Checking In And Out Of Spa Shifts](https://help.soothe.com/provider/docs/checking-in-and-out-of-spa-shifts.md) - [Ensuring Accurate Payouts: How to Notify Soothe Support Team for Spa Appointment Adjustments](https://help.soothe.com/provider/docs/i-was-asked-to-depart-earlystay-late-for-my-spa-shift.md) - [Who should I contact regarding shift details/payments?](https://help.soothe.com/provider/docs/who-should-i-contact-regarding-shift-detailspayments.md) - [Payouts: Spa Staffing](https://help.soothe.com/provider/docs/payouts-spa-staffing.md) - [Gratuity/Service Charges: Spa Staffing](https://help.soothe.com/provider/docs/gratuityservice-charges-spa-staffing.md) - [Reporting a safety concern](https://help.soothe.com/provider/docs/clone-reporting-a-safety-concern.md) - [Soothe Partner Offers Events](https://help.soothe.com/provider/docs/soothe-partner-offers-events.md) - [Adding Service Modalities](https://help.soothe.com/provider/docs/adding-service-modalities.md) - [Essential Equipment for Chair and Table Opportunities: A Checklist](https://help.soothe.com/provider/docs/essential-equipment-for-chair-and-table-opportunities-a-checklist.md) - [Cancellation from a Partner Event](https://help.soothe.com/provider/docs/cancellation-from-a-partner-event.md) - [Break Durations for Partner Events](https://help.soothe.com/provider/docs/break-durations-for-partner-events.md) - [How to contact the Client/Partner](https://help.soothe.com/provider/docs/how-to-contact-the-client-partner.md) - [Checking in and out of Partner Events](https://help.soothe.com/provider/docs/checking-in-and-out-of-partner-events.md) - [Ensuring Accurate Payouts: How to Notify Soothe Staffing Support for Appointment Adjustments](https://help.soothe.com/provider/docs/ensuring-accurate-payouts.md) - [Event Details and Payment Concerns](https://help.soothe.com/provider/docs/event-details-and-payment-concerns.md) - [Payouts: Events](https://help.soothe.com/provider/docs/event-payouts.md) - [Gratuity: Events](https://help.soothe.com/provider/docs/gratuity-events.md) - [Parking Reimbursements: Events](https://help.soothe.com/provider/docs/parking-reimbursements-events.md) - [Reporting a safety concern](https://help.soothe.com/provider/docs/clone-reporting-a-safety-concern-1.md) - [Staying Connected: How to Use the Inbox Tab to Communicate with Clients](https://help.soothe.com/provider/docs/using-inbox.md) - [Reporting a safety concern](https://help.soothe.com/provider/docs/reporting-a-safety-concern-1.md) - [Contacting my partner provider](https://help.soothe.com/provider/docs/contacting-my-partner-provider.md) - [Hot Stones: Safety Tips](https://help.soothe.com/provider/docs/hot-stones-safety.md) - [Client Ratings](https://help.soothe.com/provider/docs/client-ratings.md) - [Communicating with your Client](https://help.soothe.com/provider/docs/communicating-with-your-client.md) - [Session Best Practice](https://help.soothe.com/provider/docs/session-best-practice.md) - [Zero Tolerance](https://help.soothe.com/provider/docs/zero-tolerance.md) - [Where is my client?](https://help.soothe.com/provider/docs/where-is-my-client.md) - [Reporting a safety concern](https://help.soothe.com/provider/docs/reporting-a-safety-concern.md) - [Report a concern (Partner appointments)](https://help.soothe.com/provider/docs/report-a-concern-partner-appointments.md) - [How we verify Providers](https://help.soothe.com/provider/docs/how-we-verify-providers.md) - [Skincare & Beauty Service Locations](https://help.soothe.com/provider/docs/skincare-beauty-service-locations.md) - [Modalities available](https://help.soothe.com/provider/docs/modalities-available.md) - [Expectations for Facials](https://help.soothe.com/provider/docs/expectations-for-facials.md) - [Preparing for a Facial appointment](https://help.soothe.com/provider/docs/preparing-for-a-facial-appointment.md) - [Expectations for Haircare](https://help.soothe.com/provider/docs/expectations-for-haircare.md) - [Preparing for a Hair appointment](https://help.soothe.com/provider/docs/preparing-for-a-hair-appointment.md) - [Expectations for Makeup Application](https://help.soothe.com/provider/docs/expectations-for-makeup-application.md) - [Preparing for a Makeup Appointment](https://help.soothe.com/provider/docs/preparing-for-a-makeup-appointment.md) - [Expectations for Lashes](https://help.soothe.com/provider/docs/expectations-for-lashes.md) - [Preparing for a Lash Appointment](https://help.soothe.com/provider/docs/preparing-for-a-lash-appointment.md) - [Expectations for Nail Appointments](https://help.soothe.com/provider/docs/expectations-for-nail-appointments.md) - [Preparing for a Nail Appointment](https://help.soothe.com/provider/docs/preparing-for-a-nail-appointment.md) - [Brand Partnerships](https://help.soothe.com/provider/docs/brand-partnerships.md) - [Troubleshooting your provider app](https://help.soothe.com/provider/docs/troubleshooting-your-provider-app.md) - [Turning on notifications](https://help.soothe.com/provider/docs/turning-on-notifications.md) ## Partners - [Setting up your profile and resetting your password](https://help.soothe.com/partners/docs/what-is-soothe.md) - [Adding team members and roles](https://help.soothe.com/partners/docs/adding-team-members-and-roles.md) - [Viewing and downloading your schedule](https://help.soothe.com/partners/docs/viewing-and-downloading-your-schedule.md) - [Account Manager & Partner Support Hours](https://help.soothe.com/partners/docs/account-manager-partner-support-hours.md) - [Creating a shift template](https://help.soothe.com/partners/docs/creating-a-shift-template.md) - [Viewing a provider profile](https://help.soothe.com/partners/docs/viewing-a-provider-profile-1.md) - [Creating a shift](https://help.soothe.com/partners/docs/creating-a-shift.md) - [Manage an existing shift](https://help.soothe.com/partners/docs/mange-an-exiting-shift.md) - [Sending shifts to select providers](https://help.soothe.com/partners/docs/sending-shifts-to-select-providers.md) - [Cancel an appointment](https://help.soothe.com/partners/docs/cancel-an-appointment.md) - [Tipping providers](https://help.soothe.com/partners/docs/tipping-a-provider.md) - [Adding providers to a shift](https://help.soothe.com/partners/docs/adding-providers-to-a-shit.md) - [Adjusting the Number of Providers in an Existing Shift](https://help.soothe.com/partners/docs/adjusting-amount-of-providers-from-a-shift.md) - [Cancellation Policy: Hospitality & Spa Staffing](https://help.soothe.com/partners/docs/cancellation-hospitality-spa-staffing.md) - [Cancellation Policy: Employee Wellness](https://help.soothe.com/partners/docs/cancellation-policy-employee-wellness.md) - [Cancellation Policy: Events](https://help.soothe.com/partners/docs/cancellation-policy-events.md) - [Cancellation Policy: In-home Consumer & Non-Spa Hospitality Partners](https://help.soothe.com/partners/docs/cancellation-policy-in-home-consumer-non-spa-hospitality-partners.md) - [Rescheduling an appointment](https://help.soothe.com/partners/docs/rescheduling-an-appointment.md) - [Extending my appointment](https://help.soothe.com/partners/docs/extending-my-appointment.md) - [Checking the status of my appointment](https://help.soothe.com/partners/docs/checking-the-status-of-my-appointment.md) - [Viewing your assigned provider](https://help.soothe.com/partners/docs/viewing-your-assigned-provider.md) - [Hours of Operation](https://help.soothe.com/partners/docs/hours-of-operation.md) - [Updating parking details](https://help.soothe.com/partners/docs/parking-details.md) - [Updating your on-site contact](https://help.soothe.com/partners/docs/updating-your-on-site-contact.md) - [Paying an invoice](https://help.soothe.com/partners/docs/paying-an-invoice.md) - [Invoicing overview](https://help.soothe.com/partners/docs/invoicing-overview.md) - [Reporting a safety concern](https://help.soothe.com/partners/docs/reporting-a-safety-concern.md) - [Where is my Provider?](https://help.soothe.com/partners/docs/where-is-my-provider.md) - [Zero tolerance](https://help.soothe.com/partners/docs/zero-tolerance.md) - [Vetted professionals](https://help.soothe.com/partners/docs/vetted-professionals.md)