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Trust & Safety
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Trust & Safety
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Reporting a safety concern
With Soothe, your safety comes first. All reports are completely confidential and are sent directly to our dedicated Trust and Safety team for review. To report any misconduct you experience, please contact our team by emailing safety@soothe.com...
Updated on : 22 Jun 2023
Where is my Provider?
We do our absolute best to ensure Providers understand the importance of their reliability for clients in our community. In the rare instance your Provider does not arrive as expected, please reach out to your Account Manager and include Provider ...
Updated on : 03 Nov 2023
Zero tolerance
At Soothe, we take pride in creating an inclusive space for the entire community. One that is free from discrimination, harassment or intimidation. We practice zero tolerance towards sexual misconduct or inappropriate behavior of any kind. Your ...
Updated on : 22 Jun 2023
Vetted professionals
When booking therapists with Soothe, your peace of mind is our top priority and we're proud to have partnered with Evident ID, the trusted solution for our vetting process. Our community can rest easy knowing that each Provider who uses the Soothe...
Updated on : 22 Jun 2023