Updating Your Account

To update your service preferences, follow these steps: Open the Soothe app and tap the profile icon in the top right corner. Select 'Preferences' under Account Settings. From here, you can adjust your preferred gender, massage type, pressur...

Reset your password: Soothe App To reset your Soothe password, ensure you have the latest app version and log out before accessing the password reset link. You can request a link to reset your Soothe password by visiting the following: Reset y...

If you would like to request to delete your Soothe account, please follow the steps below: For IOS Users: Log into the Soothe mobile app Open the main menu Under Account Settings, select Account Info Scroll down to the bottom of the pa...

Updating Your Contact Information in the Soothe Mobile App To ensure your account information is up to date, you can easily update your phone number, and password directly in the Soothe mobile app. Follow these simple steps: Log in to the ...

To unsubscribe from all future marketing emails, please follow the instructions listed below: If you’ve recently received a marketing email from Soothe, scroll down to the bottom of the email and select the Unsubscribe tab. You can also emai...

Follow the steps below, in order to apply your Gift Card: Log into your Soothe account Select the Bookings tab located at the bottom of the home page. Follow the prompts to request your preferred service as normal. Proceed to the Checko...

Please log in to the Soothe mobile app to add or update your profile picture. Select the Profile icon located at the top right-hand corner of the home page. Under Account settings, select Account info . Tap on Edit profile picture locat...

Follow the steps below in order to favorite your preferred provider: Log into your Soothe account Select the Bookings tab located at the bottom of the home page Review and select the appropriate appointment that reflects the provider that ...