Where is my client?
  • 03 Nov 2023
  • 1 Minute to read
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Where is my client?

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Article Summary

We understand your time is incredibly valuable.

In the rare instance your client does not attend the scheduled appointment, we will process a compensation for the session.

Please contact our support team on support@soothe.com and include the clients name, appointment time and any other relevant details about your experience.

If there are any adjacent safety concerns, please see our Trust and Safety resources or report to our team directly on safety@soothe.com.


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