Spa Staffing

If there is a potential Spa opportunity available in your area, you may receive communication via email or text message with a link to complete a required questionnaire. This questionnaire will help determine which opportunity you are the best matc...

Spa staffing opportunities are offered directly via the App when available in which you will receive a notification and an email. Available Spa shifts can be viewed by the following steps: Select Offers on the Menu option of the Home page. ...

Soothe offers various ways to diversify your earning opportunities on the platform. To add services: Open your Soothe Provider app Tap on the Menu in the upper left corner Tap Account Scoll to Service Categories Enable servic...

When attending Spa sessions, it is customary to wear black attire or scrubs during training and shifts. Specific dress code instructions will be provided in the confirmation email upon approval however Soothe asks for the following for all Spa Sta...

Soothe asks that any cancellation from a Soothe Partner appointment be communicated at least 24 hours before the appointment start time. For Spa shifts, cancellations can be managed via the Soothe Provider App if more than 24 hours before the shif...

Breaks are encouraged during your appointment/spa shift to allow recovery/rest time in between your sessions. If there is break implemented those details will be conveyed before confirmation. Should you request to increase or decrease your break d...

The contact information for the Spa Partner will be detailed within the arrival instructions in the App for you to communicate with them directly should any issues arise (unable to access location, late arrival etc). Should you not have the abilit...

You have the ability to Check In/Out of Spa Staffing Shifts and select Corporate Wellness appointments via the App upon arrival/departure of the Property. Once you are in route to the Spa property or Corporate Wellness appointment please click o...

If the Spa/partner has requested for you to depart early or extend an appointment, please immediately notify the Soothe support team to make any necessary adjustments to ensure the accuracy of your payout if applicable. This also applies for shift...

If you have any questions or concerns regarding shift details, updates, or payment for an appointment, please contact our Staffing Support team instead of reaching out to the Spa partner. This will ensure that we can provide you with the best possib...

Spa Shift payouts have a 24 hour waiting period after shift completion before processing payment to allow for any post-shift adjustments including but not limited to: Change in shift start/end time Change in break duration Once the 24 ...

It is standard for Spa gratuity to be processed on a semi-monthly basis. Shifts completed from the 1st - 14th will be processed the week of the 15th Shifts completed from the 15th - 30th/31st will be processed the week of the 1st of the fo...

Your safety comes first. All reports are completely confidential and are sent directly to our dedicated Trust and Safety team for review. To report any misconduct you experience, please reach out to our team at: safety@soothe.com . We also enco...