Reactivating your account

If your account is currently inactive in the Soothe network and you wish to reactivate it, please contact the Pro Support Team by emailing [email protected].

Once your request to reactivate your account is received, follow these steps:

1. Submit all documents through Evident.
2. Log in to your provider account via the mobile app.
3. Click on the Menu and select the Account tab
4. Under Settings, choose Therapist Agreement
5. Review and sign the Therapist Agreement document.
6. Update your Banking Information through Stripe.
7. Update your preferred modailities and services.
8. Set up your general service area.
9. Set up Instant confirm.
10. Set up your preferred Location Bundles

If a background check is required, please email [email protected] and an Evident invite will be sent to you.