Partner Events

At this time, Soothe Event opportunities will be offered via text and/or email. Should you be notified of an available opportunity please follow the instructions that are detailed within the notification. The option to receive Event opportunities ...

Soothe offers various ways to diversify your earning opportunities on the platform. To add services: Open your Soothe Provider app Tap on the Menu in the upper left corner Tap Account Scoll to Service Categories Enable servic...

Soothe recommends all black attire free of logos and all required equipment to be in good working condition for Soothe Partner opportunities. Here are some suggestions on what to bring to prepare: Disposable face cradle covers, extra linens ...

Soothe asks that any cancellation from a Soothe Partner appointment be communicated at least 24 hours before the appointment start time. Cancellation from an Event and select Corporate Wellness appointments that does have digital scheduling pa...

Breaks are encouraged during your appointment to allow recovery or rest time in between your sessions. If a break is implemented, those details will be conveyed before confirmation. If you request to increase or decrease your break duration, pleas...

The contact information for the client and/or partner will be provided in your confirmation email, allowing you to communicate directly with them in case of any issues (such as being unable to access the location or experiencing a late arrival). I...

Partner Events are not located with the Soothe App and there is no option to check in/out of these events however there is an expectation to arrive and complete the full duration of the appointment. To ensure a timely start of Events as scheduled,...

If the Partner has requested for you to depart early or extend an appointment, please immediately notify the Soothe Staffing Support team to make any necessary adjustments to ensure the accuracy of your payout if applicable. Soothe One-Time Even...

Questions or concerns regarding Event details/updates or payment for an appointment should be directed to the Staffing Support Team and not the Partner so that we may best support you! This includes but is not limited to: Inquiries/concerns rega...

Payouts for Employee Wellness/Event appointments are issued within 1-2 business days after completion of the appointment via direct deposit. Once processed, please allow up to an additional 1-2 business days for payment to reflect depending on your ...

Soothe Partner clients have the option to add gratuity before or after completion of the appointment and will be deposited to your account separately from your base payout If gratuity has been provided BEFORE the appointment, it will be pr...

Client provided parking instructions that are noted within the appointment details should be followed. Should a parking expense incur, reimbursement requests are to be submitted to receipts@soothe.com within 24 hours of completion of the appointme...

Your safety comes first. All reports are completely confidential and are sent directly to our dedicated Trust and Safety team for review. To report any misconduct you experience, please reach out to our team at: safety@soothe.com . We also enco...