Managing your Stripe Account
  • 01 Feb 2024
  • 1 Minute to read
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Managing your Stripe Account

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Article Summary

Stripe is the payment platform that enables you to receive payments from clients and send payouts to Providers. It's crucial to monitor your Stripe account regularly for any additional information that may be required to ensure that your payouts and earnings remain active.

To ensure fraud protection and prevent future payout delays, Stripe requires you to update your personal information annually.

We recommend that you log into your account via the app or website and follow the steps below to periodically update your Stripe information:

  1. Open the Menu and select the Account tab
  2. Under settings select Stripe Payout
  3. You will be automatically routed to your secure Stripe Portal
  4. Under the Verification summary section, select the edit tab to update your information.
  5. If banking information is missing, add your routing number and account number
  6. Under Personal Details, add your SSN
  7. Click Save

To contact Stripe support directly, visit the following link.

To access your Provider Portal, follow these simple steps:

  1. Go to soothe.com
  2. Log in with the same credentials you use to access the Provider app.
  3. Click on the Edit Settings tab located under your profile picture.
  4. Select Identity Verifications.
  5. You will be directed to the Stripe page where you can update the required information.

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