Managing your Stripe Account

Stripe is a payment platform that allows you to receive payments for the services you provide to clients. It’s important to keep a close eye on your Stripe account and check if there are any additional requirements needed to ensure that your payouts and earnings will remain active.

To prevent payout delays and protect against fraud, Stripe requires occasional updates to your personal information. If an update for your Stripe account is required, you will receive a message that states Action Needed.

Updating Your Stripe Account: In-App

1. Open the Menu and select the Account tab
2. Under settings select Stripe Payout
3. You will be automatically routed to your secure Stripe Portal
4. Under the Verification summary section, select the edit tab to update your information
5. If banking information is missing, add your routing number and account number
6. Under Personal Details, add your SSN
7. Click Save

If additional verification is necessary, your Stripe account will prompt you to provide the required documents, which may include, but are not limited to:

• Bank account statement or voided check
• IRS documents
• Driver's license or state-issued ID
• Passport
• Resident permit ID/U.S. Green Card

Please note that these documents are crucial for the verification process and failure to provide them may result in further delay of your payouts.

To contact Stripe support directly, visit the following link.