Managing your provider account

One of the many benefits of being in the Soothe network is having the ability to control your schedule! You can take as many or as few appointments as you want. We recommend setting up Instant Confirm, which automatically assigns appointments ...

Reset your password: Soothe Provider App To reset your Soothe password, ensure you have the latest app version and log out before accessing the password reset link. You can request a link to reset your Soothe password by visiting the following: ...

If your account is currently inactive in the Soothe network and you wish to reactivate it, please Contact Us . Once your request to reactivate your account is received, follow these steps: Log in to your provider account via the mobile app. ...

The Reliability Rate is calculated by taking the total number of appointments you complete, divided by the number of appointments you accept. Appointments cancelled by clients will not impact your reliability rate. Example: A provider completes 1...

To keep your documents updated and valid, you will receive an email request from Soothe periodically. Reminder notifications for License/Insurance will be sent 21 days prior to the expiration date. Please ensure to carefully follow the instruc...

As an Independent Contractor, you will receive a 1099 if you have earned a minimum of $600 during the tax period. If there appears to be a discrepency in your earnings, don't worry! The system categorizeses earnings as the time each amount was...

As an independent contractor, you will receive a 1099 form if you have earned a minimum of $600 during the tax period. Once delivered, you can access your 1099 tax documents easily through the Soothe provider app or your online Stripe account. Follo...

Maximizing Your Offers: Setting Up Location Bundles To ensure you receive appointment offers in locations convenient to you, follow these steps to set up and customize your preferred service areas in the Soothe Provider App: Log into the So...

Once accepted onto the Soothe network, you will be directed to set up a Soothe provider profile within our system. As part of that process, you will be asked to enter your preferred banking details. Once your banking details are verified, all future...

General offers refer to appointment requests from all clients within your designated market, typically determined by your zip code. For instance, if your zip code is 90210 (Beverly Hills), your market location would be in Los Angeles. To specify a...

Soothe Providers receive earnings directly to their preferred bank account via Stripe. If you've been notified that information is missing from your Stripe account, it is imperative that you promptly update this information to prevent any delay...

Massage, Skincare, Beauty, and Corporate Wellness & Staffing modalities can be updated in the app. In the menu, select the Account tab Under Offer Settings , select Service categories . To enable services for Massage , select the Ma...

Located iin your provider account you can create a short personalized bio, and upload a profile picture. Updating your Bio & Profile Picture Open the Provider menu Select the Account tab Under Manage Profile , select the Profil...

Viewing your profile To view your Provider profile, open the Soothe app and tap the menu icon in the top right corner. Tap Preview Profile under your name. Updating your About section & profile picture Within your provider account, y...

Easily view your partner provider's profile and specialties via the Soothe mobile app, once your partner provider has been assigned for an upcoming couples appointment. Follow the steps below to view a profile: Open the main menu Select th...

Now you can manage, re-engage and message your clients directly, all through the Provider mobile app! Simply open your app, tap the hamburger menu in the top-left corner and tap ' My Clients '. Note: The app must be updated to version 5.2...

Easily provide a rating for your client after the session has been completed within your provider app. Follow the steps below to rate your client: Open the Main Menu Select the Appointments tab Under Past Appointments , select the app...

Soothe has partnerships with various businesses across the country that allow Soothe providers to diversify their ways to earn and the potential to earn up to $150 - $300 per opportunity. Spas & Hotels Soothe partners with 100+ hotels &...

Updating your preferred location is easy! With Location Bundles you can specify where you prefer to receive Instant Confirm appointments. Select parts of town that you are familiar with for easier navigation Map out your availability based on ...

Your special request rate is calculated by taking the number of special requests you complete, divided by the number of appointments you complete. If you special request rate is high, it means clients are continuing to rebook with you. Only appoin...

Professional License renewal : An email will be sent 21 days prior to the expiration date we have on file, to allow Providers to submit their new document with a new expiration date. To submit license information please provider your license number...