Ensuring Accurate Payouts: How to Notify Soothe Staffing Support for Appointment Adjustments

If the Partner has requested for you to depart early or extend an appointment, please immediately notify the Soothe Staffing Support team to make any necessary adjustments to ensure the accuracy of your payout if applicable.

Soothe One-Time Events: We understand extensions may happen at the time of the event, you may accept them if available, but the client must communicate extensions to Soothe for your payout to be updated correctly for your time.

Delay in communicating any changes to an appointment/shift can resulve in overpayment and/or delay in any additional payment owed.

Please note that you are not paid additionally for an extension that is required due to a Provider's late arrival.