Getting to know your client

Prior to beginning your session, take a moment to get to know your client's needs and concerns.

Here's some recommendations to begin the conversation:

1. Introduce yourself! Be friendly & professional.
2. For Massage💆‍♀️ Ask the client a few questions to properly identify their problem areas.
3. Check-in with your client during the session to ensure that the pressure is adjusted to the client's comfort level.
4. For Skincare & Beauty💅 Confirm if they have any sensitivities or allergies to certain products.
5. Remain calm and relaxed as this may be the client's first in-home spa experience.