Contacting my Client
- 22 Mar 2023
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Contacting my Client
- Updated on 22 Mar 2023
- 1 Minute to read
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- DarkLight
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Providers may initiate a message thread to clients from the appointment details screen or Inbox tab.
- Select the Menu tab located in the top left-hand corner.
- Click on the Appointments tab and locate the appropriate appointment under the upcoming or past appointment's section.
- Under Manage Appointments, select the Contact tab to initiate a conversation.
In the case of a couple’s appointment, providers may choose to send the message to either the client or start a group chat with the client and partner provider.
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