Managing Appointments

There are currently two approaches to tip management. Please choose the option that is best for you. If your property collected tips via credit card or cash on behalf of the provider, you can include tips directly through the portal via the follow...

When creating a shift you can select how many providers you need for that shift, each provider will reflect as a slot in the shift. **Have an existing shift that you need to increase the number of providers listed? ** Go to the** Spa Staffin...

When creating a shift you can select how many providers you need for that shift, each provider will reflect as a slot in the shift. Have an existing shift that you need to decrease the number of providers listed? Go to the Spa Staffing tab ...

Follow the stpes below to cancel your shift: Go to the Spa Staffing tab Select the specific shift date Click View Details Select cancel this shift Please note, cancellation fees are subject to apply.

At this time, the only way to reschedule an appointment is to create a new shift with the new start/end time that you would like. Once you have submitted this new shift offer, please cancel the old/previous shift to prevent duplicate shifts.

If a provider is not not assigned to your shift extension request, please approach in the same manner as rescheduling an appointment . Create a new shift start and end time, then resend out offers. Be sure to cancel previous shift to prevent dupl...

To view the most current status of your shift, please view information under the **Spa Staffing tab. ** Please note if a shift has been cancelled, this information will be found under the Appointments tab .

Follow the steps below to view your assigned provider: Go to Spa Staffing tab Select the specific shift date Click View Details Under Confirmed Providers, you may view your assigned provider.