Pausing your Subscription

Need to skip a month of your membership, no problem! You can request to pause your SoothePass® membership from the Soothe app.

Follow the steps below to pause your subscription:

1. Log into your Soothe account via the Soothe mobile app
2. Select the Profile icon located at the top right-hand corner of the home page
3. Under Account Settings select the SoothePass® tab
4. To pause your membership select the Pause Membership tab.

While Paused

• ✅ We will skip your next billing cycle
• ✅ You can resume your membership at any time
• ✅ You will not have access to exclusive membership pricing
• ✅ You can still redeem any points you currently have

Please note that you will only have the ability to pause your membership via the Soothe mobile app. This option is not currently available via our website.

Soothe's Terms & Conditions

If you have further questions regarding the status of your membership, please Contact Us