Checking your app version

How to Confirm You’re Using the Latest Version of the Soothe App

To ensure you have access to all features and updates, it’s important to keep your Soothe app up to date. Follow the steps below to confirm that you're using the latest version:

1. Log into the Soothe Mobile App on your device.

2. Select the Profile icon located at the top of the home screen.

3. Scroll down to the bottom of the Account menu to find your current version number.

   • For iOS users: The latest version is 7.10.5
   • For Android users: The latest version is 7.10.3

Why Keeping Your App Updated is Important

• Access to New Features: Updates often come with new features and improvements to enhance your experience.
• Bug Fixes: Each update includes fixes for known issues that can improve app stability and performance.
• Security: The latest version includes the most up-to-date security patches, keeping your data safe.

Tips for Staying Updated:

• Enable Automatic Updates: On both iOS and Android, you can enable automatic updates to ensure you always have the latest version of the Soothe app without manual checks.

  • For iOS: Go to Settings > App Store > Enable App Updates.
  • For Android: Go to Google Play Store > Settings > Enable Auto-update apps.

• Check Regularly: If you prefer to update manually, it’s a good idea to check the App Store or Google Play Store regularly for the latest version.

Troubleshooting Errors

If you encounter any errors while using the app or during the update process:

• Confirm that you're on the correct version for your device.
• Restart your device and check for updates again.
• Clear your app cache (Android) or reinstall the app (iOS and Android) if issues persist.

For further troubleshooting or if you continue to experience errors, please contact our support team at support@soothe.com for assistance.