Communicating with your Provider

The Soothe app makes communication with your Provider quick and easy.

Through the Inbox feature, you can discuss anything from injuries or accessibility needs to parking, allergies and special supplies.

By keeping your communication on the Soothe app, we are able to quickly investigate and resolve any issues that may arise.

Rest assured, your personal phone number will not be shared with the Provider.

If you are feeling uncomfortable or have concerns at any stage, we encourage you to also report via the app.

Our dedicated Trust and Safety team is committed to keeping your journey with Soothe safe and secure.